门诊叫号系统在病人就诊流程中的应用及效果

【摘要】 目的:探究门诊叫号系统在病人就诊流程中的应用以及效果。方法:随机抽取我院于2014年1月15日~2014年1月20日门诊部收治的患者100例,对患者满意度进行调查,并且对数据资料进行回顾性分析。结果:门诊叫号系统成功应用后,患者的满意度为98%,明显优于系统应用前的满意度(60%)。经过统计学分析,具有显著差异(p<0.05)。结论:门诊叫号系统的应用对节约患者就诊流程中的时间具有重要意义,同时,该系统的应用还能够极大地提高医院的工作效率,值得大力推广应用。更多还原

【Abstract】 Objective To explore the clinic service system used in the patient treatment process and effect Methods 100 cases were randomly selected in our hospital in January 15,2014 —January 20,2014 clinic patients,to investigate the satisfaction of patients,and the data were retrospectively analyzed.Results The results of clinic service system success application,patient satisfaction was 98%,significantly better than the system before the application of satisfaction(60%)Through statistical analysis,significant difference(p<0.05).Conclusion The application of clinic service system has important significance forsavingprocess,patients in time at the same time,the application of this system can greatly improve the efficiency of the hospital,it is worth to popularize application.更多还原