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医务人员工作倦怠与工作安全感、离职意愿的相关研究

Correlation Research on Job Burnout and Job Security and Turnover Intention of Medical Personnel

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【作者】 桂晓玲李智博朱培嘉任丽严征

【Author】 GUI Xiao-ling,et al Staff Room of Health Statistics,Department of Prevention Medicine,Guiyang Medical College,Guizhou,P.R.China

【机构】 贵阳医学院团委贵阳市疾病控制中心

【摘要】 目的:探讨和分析工作倦怠与工作安全感、离职意愿之间的关系,为预防医务人员工作倦怠提供理论依据。方法:采用Maslach倦怠量表通用版,随机抽取224名医务人员进行测试。结果:224名医务人员中轻、中、重度工作倦怠发生率分别是65.2%、22.3%和5.8%;有工作安全感的医务人员在情绪衰竭和玩世不恭维度上得分均明显低于无工作安全感的医务人员(P<0.01);有离职意愿的医务人员在情绪衰竭和玩世不恭维度上得分均明显高于无离职意愿的医务人员(P<0.01);在工作倦怠的三个维度上,工作安全感和离职意愿的交互作用均无统计学意义(P>0.05)。结论:医务人员工作倦怠发生率较高,属倦怠发生的高危人群,工作安全感有降低医务人员工作倦怠的作用,离职意愿能够增加医务人员工作倦怠的产生,但二者无交互效应。

【Abstract】 Objective To discuss and analyze the relation between job burnout and job security and turnover intention,and provide theoretical basis for the prevention of job burnout in medical staff.Methods 224 medical staff were randomly investigating with the Maslach Burnout Inventory—General Survey(MBI-GS) Results This article mainly described the incidence of the mild,medium and severe job burnout in the medical personnel was 65.2%,22.3% and 5.8% respectively.Medical workers with job security experienced significantly lower emotional exhaustion and cynicism than those without job security(P<0.01).Medical personnel with turnover intention had significant higher score of emotional exhaustion and cynicism than those without turnover intention(P<0.01).The interaction of job security and turnover intention among medical staff was no statistical significance on the three dimensions of job burnout.Conclusion Medical workers are the high risk group of job burnout because of higher incidence rate.Work security can reduce job burnout of medical personnel and turnover intention can increase job burnout of medical staff,however,there is no interaction effect between them.

【基金】 贵州省科技厅基金(黔科合LG字[2011]029号);贵州省高校医学人文研究中心基金(编号:M2011-11)
  • 【文献出处】 中国卫生事业管理 ,Chinese Health Service Management , 编辑部邮箱 ,2013年08期
  • 【分类号】R395
  • 【被引频次】42
  • 【下载频次】785
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