【摘要】 目的:医务人员工作满意度水平与患者满意度高低息息相关。本研究通过调研了解深圳市医务人员满意度现状及影响因素,为提高医务人员满意度水平提供理论依据。方法:采用信效度俱佳的问卷对深圳市两家三甲综合性医院员工进行调查。结果:研究表明深圳市医务人员满意度得分为3.18±0.60,属于一般满意,得分最高的维度是人际关系,最低的是薪酬与福利、培训与晋升两个维度。结论:该市医务人员满意度水平亟待提高,建议从提高福利待遇、提供学习成长机会、重视一线工作人员、改善同工不同酬现象等方面入手。更多还原

【Abstract】 Objective To study the status of job satisfaction of medical staffs of grade three and first-class hospitals in Shenzhen and its influencing factors,and provide references for improving medical staffs’ job satisfaction.Methods Medical staffs in two grade three and first-class hospitals in Shenzhen were surveyed with questionnaires.Results The average score of medical staffs’ job satisfaction was 3.18±0.60.The factor of interpersonal relation had the highest mean score.And factors of payment and training and promotion had the lowest mean scores.Conclusion The degree of job satisfaction of medical staffs in Shenzhen needs to be improved by means of increasing rewards and welfare,offering more training opportunities,and concerning with medical staffs and equality.更多还原