人性化管理模式在护理管理中的运用

【摘要】 目的探讨人性化管理模式在医院护理管理中应用情况。方法采取前后对照的临床试验,设计调查问卷对148例护理人员在人性化管理模式实施前后满意程度及患者在人性化管理模式实施前后满意程度,总结人性化管理模式经验。结果 148例护理人员在人性化护理管理实施前满意人数有15例,占10.13%,一般人数有86例,占58.11%,不满意人数有47例,占31.76%,实施后满意人数有65例,占43.92%,一般人数有69例,占46.64%,不满意人数有14例,占9.46%;患者中实施前满意人数有9例,占6.08%,一般人数有54例,占36.49%,不满意人数有85例,占57.43%,实施后满意人数有32例,占21.62%,一般人数有81例,占54.73%,不满意人数有35例占23.65%。结论护理人员及患者在人性化管理模式实施前后对于医院护理管理的满意程度均有明显的提高,人性化管理模式适合临床护理管理。更多还原

【Abstract】 Objective To explore the application of humanized management mode in hospital nursing management.Methods Before and after the clinical trial, we designed questionnaires to 148 nursing staff in the humanized management mode after the implementation of satisfaction and patients in humanized management mode after the implementation of satisfaction, summarized the humanized management mode experience. Results Of the 148 cases of nursing staff in the implementation of humanistic nursing management before the number of satisfied people was 15, accounting for 10.13%, the number of feeling geneal was 86, accounting for 58.11%, the number of dissatistied people 47, accounting for 31.76%, after the implementation the number of satisfied people was 65, accounting for 43.92%, the number of feeling general was 69, accounting for 46.64%,the number of dissatisfied was 14 cases, accounting for 9.46%; patients with number of prior to the implementation of 9 cases, accounting for 6.08%, the general number of 54 cases, accounting for 36.49%, with number of 85 cases, accounting for 57.43%, after the implementation of a number of satisfactory in 32 cases, accounting for 21.62%, average number of 81 cases, accounting for 54.73%, with the number 35 cases 23.65%. Conclusion The medical personnel and patients in the humane management system for clinical medical situations before and after the implementation of the degree of satisfaction were improved, humanized management mode suitable for clinical application.更多还原