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新浪微博用户满意度对使用行为的影响研究
Research on the Relationship between User Satisfactions and Behaviors: The Case of Sina-microblog
【摘要】 微博作为一种社交媒体,具有社交属性和媒体属性,然而学术界和企业界对于微博的属性却存在着争议。本文以新浪微博为研究载体,对微博用户的动机、满意度和使用行为之间的关系进行实证分析,探寻微博社交属性和媒体属性的强弱。研究结果表明,社交满意度对使用行为没有显著的影响,媒体满意度对使用行为有正向的影响。因此,微博的媒体属性更强,用户使用微博主要为了获取自己感兴趣的信息。
【Abstract】 Microblogging has social and media attributes,nevertheless,properties of microblogging are still under discussion in academia and business.This study explores the relationship between motives,satisfactions and user behaviors in the context of Sina-microblog,to identify its social and media attribute.The results show that media satisfaction is positively related to amount of microblogging usage;social satisfaction is not significantly related to microblog use.So Sina-microbolg is stronger in media attribute than social attribute,and users use it in order to acquire information.
【Key words】 microblog; uses and gratifications theory; satisfaction; user behavior;
- 【文献出处】 中国软科学 ,China Soft Science , 编辑部邮箱 ,2013年07期
- 【分类号】TP393.092
- 【被引频次】67
- 【下载频次】4115