【摘要】 [目的]了解贵阳市社区卫生服务机构人员工作满意度的基本现状,为社区卫生服务人力管理提供科学依据。[方法]从贵阳市随机选取10家开展社区卫生服务机构的314名人员进行问卷调查,内容包括人员基本特征和23个工作满意度因子。对满意度结果做统计描述,并进行Spearman相关分析、t检验和方差分析。[结果]机构人员工作总体满意度一般,满意度评分为(3.34±0.79)分。较不满意的因子有工资福利、职称晋升、奖惩制度、个人发展机会等。医学技术人员、在编职工是满意度总和评分较低的群体,职工离职意愿与满意度评分相关。[结论]社区卫生服务机构人员工作满意度有待提高;应加强对在个人发展前景提升、工作回报提高、工作期望增加等方面的政策措施。更多还原

【Abstract】 Objective To know job satisfaction degree current situation of community health service institutions staffs in Guiyang city so as to provide scientific basis for community health service manpower management. Methods Took questionnaire survey to 314 staffs from 10 community health service institutions by randomly selected in Guiyang, The contents included basic information and 23 job satisfaction degree factors. Statistical described the satisfaction degree results, and took the Spearman correlation, t test and variance analysis. Results The overall satisfaction degree of staffs was common, and satisfaction degree score was 3.34 ± 0.79. The dissatisfied factors were salary and benefits, the title of a technical post promotion, rewards and penalties system, personal development opportunities, etc. The groups of lower satisfaction degree were technicians and formal staffs, the turnover intention and satisfaction degree was closely related. Conclusions The job satisfaction degree of community health service institutions staffs needs to be improved. Strengthen to carry out the policy measures that personal development prospect promoting, working payback increasing and job expectations adding, etc.更多还原