【摘要】 目的调查分析护士工作压力源、工作倦怠感及相关影响因素,为认识和降低工作压力与倦怠感,提高护士的工作效率及护理质量提供参考。方法 2011年9月—2012年2月,我们采用问卷调查法,对上海市宝山地区2所2级甲等医院和1所3级乙等医院的912名临床护士的工作压力源和工作倦怠感进行调查,并与文献进行比较。结果工作压力源的五大主要问题分数均高于文献(P<0.001);工作冷漠感分数高于文献(P<0.001);成就感低落分数低于文献(P<0.001);工作倦怠感与工作压力源、被辱骂次数相关(P<0.01),与领悟社会支持量表(perceived stress scale score,PSSS)分、年龄和荣誉呈负相关(P<0.01);工作冷漠感与职称呈负相关(P<0.01);成就感低落与学历呈负相关(P<0.01)。结论护士工作压力源与倦怠感较严重,护理管理者应采取积极干预措施,降低护士工作压力源与倦怠感。更多还原

【Abstract】 Objective To investigate the main job stress sources,job burnout,and related factors in nurses,and to improve efficiency and quality of nursing care.Methods A total of 912 nurses in 3 secondary hospitals in Baoshan District of Shanghai were surveyed by questionnaire method.Results The scores of 5 major probems of job stress sources were higher than those in literature(P<0.001);the score of occupational indifference was higher than that in literature(P<0.001);the score of low sense of achievement was lower(P< 0.001).Job burnout was positively correlated with job stress sources and times of being abused(P<0.01),and negatively correlated with Perceived Stress Scale score(PSSS),age and honor(P<0.01).The occupational indifference was negatively correlated with professional title(P<0.01).The low sense of achievemen had a negative correlation with education background(P<0.01).Conclusion The present job stress source and job burnout in nurses are very serious.The active interventions should be given by hospital managers.更多还原