【摘要】 服务能力是图书馆内部运营及与外界不断进行物能交换行为共同作用的结果的外在表现形式,具备耗散结构。能力有可能提升,也有可能降低。文章运用灰色关联熵理论来研究图书馆服务能力系统结构变化的规律和方向。更多还原

【Abstract】 Service ability is the outside manifestation of library’s internal operations and the result of interaction between library’s constant exchanging substance and energy with the external world.It has a dissipative structure and its ability is possible to be enhanced or be reduced.The paper uses the theory of grey correlation entropy to research the rule and direction of structure change of library service ability system.更多还原