【摘要】 信息化社会对图书馆读者服务提出挑战,图书馆应创新读者服务才能提升管理水平。本文根据高校图书馆读者服务现状,提出了提高认识,树立精品服务意识;创新管理,加强绩效考核;精通业务,打造精悍读者服务队伍;配备精密设备,开展精湛的只是推送服务;注重细节,开展精良优质服务。更多还原

【Abstract】 the information society puts forward challenges to library service for readers,library reader service innovation to improve the level of management. According to the present situation of the service for readers of university library,puts forward improving understanding,establish high-quality goods consciousness of service innovation management,strengthening performance;Performance evaluation;proficient in business,make reader service team lean;equipped with sophisticated equipment,to carry out sophisticated knowledge push service;pay attention to details,good quality of service.更多还原