【摘要】 目的应用六西格玛质量管理体系,提高口腔医护人员手卫生依从性。方法通过现场调查的方式,对运用六西格玛五步法提高医务人员手卫生质量的关键点所取得的效果进行了调查与分析。结果通过贯彻运用六西格玛质量管理方法,使台州医院口腔科医护人员手卫生执行率从整改前的29.0%提高到89.0%。结论六西格玛管理方法运用于医务人员卫生质量管理中,可明显改善医护人员手卫生依从性。更多还原

【Abstract】 Objective To improve hand hygiene compliance of oral medical care personnel with Six Sigma quality management system.Methods Field survey was used to analysis the results of using Six Sigma′s five steps to improve the key points of staff hand hygiene quality.Results By implementing of Six Sigma quality management method,the execution rate of hand hygiene of the hospital oral medical care personnel increased from 29.0% in the rectification before to 89.0%.Conclusion Six Sigma management methods applied to health quality management of medical personnel can significantly improve hand hygiene compliance of medical care personnel.更多还原