【摘要】 目的通过分析公立医院非在编人员工作满意度影响因素,提出改进建议,以更好地为患者提供优质服务。方法满意度问卷调查表采用李克特量表,使用STATA10.0软件进行统计数据分析。结果非在编人员工作总体满意度平均得分为(3.66±0.78)分,评价一般。影响满意度的因素有:个人职业期望、科室管理、工作氛围、奖金待遇、学习培训等。结论医院应关注非在编员工满意度管理工作,关注不同群体的差异和不同影响因素,有效提高满意度,增强医院的可持续发展力。更多还原

【Abstract】 Objective By analyzing the impacts of job satisfaction of non-establishment staff in the public hospital,to make recommendations for promoting better service to patients.Methods Using "Likert Scale" as the satisfaction questionnaire and STATA10.0 software for statistical data analysis.Results Non-establishment Staffs’ job satisfaction was medium,the mean score was(3.66±0.78).Personal and professional expectations,department management,work environment,bonuses treatment,education and training had great impacts on non-establishment staffs’ job satisfaction.Conclusion The hospital should focus on non-establishment staff satisfaction management,concerned about the differences of the different groups and different factors in order to improve the job satisfaction effectively,and enhance the hospital’s capacity for sustainable development.更多还原