【摘要】 通过半结构式访谈,从住院患者的主观感受分析其对人性化护理服务的需求。住院患者对医院提供的人性化护理服务满意度较高,在简化医院流程、得到理解和尊重、保护隐私、提供健康知识、提高人性化护理服务素质等方面表现出较大的需求。本文根据患者的需求结合临床实际提出了针对性的意见和建议。更多还原

【Abstract】 This is to explore the strategy of putting the humanistic nursing services into effect.The inpatients received a semi-structural interview in a phenomenological research method,and their demands of humanistic nursing service were analyzed in the content analysis method.It indicates that the inpatients have more demands of simplifying the hospital process,getting understanding and respect,privacy-preserving,acquiring more health knowledge and better service quality and so on.Aimed at the demands of inpatients’ humanistic nursing service we put forward some comments and suggestions.更多还原