节点文献
西安烟草精准营销及服务系统方案设计
The design of precision marketing and consumer service system of Xi′an Tobacco Company
【摘要】 目的为求健全烟草市场,提升烟草行业的服务质量和盈利水平。方法基于PSO-BP混合算法。结果设计了一个基于C/S和B/S混合模式的精准营销和客户自服务系统,具有预测卷烟销量,指导卷烟新品投放以及搭建客户服务平台等功能。在核心模块卷烟销量预测中,建立了基于粒子群优化的BP神经网络的预测模型。结论该模型具有预测精度高的优点,可以精确指导香烟的投放比例和数量。
【Abstract】 Aim To consummate the tobacco market and promote the service and profitability of tobacco industry.Methods This paper designs an MIS for intelligent marketing and consumer services based on PSO-BP mixed mode.Results The system can predict the future sales of tobacco,determine the launch of new products,and put up the platform for customer services.Based on PSO theory,the system establishes a BP neural network of prediction model in the sales forecast,which is the key work.Conclusion Results of simulation shows that this system has the advantage of high-precision prediction,and can determine the amounts and proportions of tobacco to be put on sale.
【Key words】 management information system; precision marketing; customer relationship management; PSO-BP algorithm;
- 【文献出处】 西北大学学报(自然科学版) ,Journal of Northwest University(Natural Science Edition) , 编辑部邮箱 ,2012年05期
- 【分类号】TP183;F426.8;F274
- 【被引频次】15
- 【下载频次】355