【摘要】 目的:了解"以需求为导向和胜任岗位为目标"的培训模式对提高乡镇卫生院服务能力和质量的效果。方法:调查试点前后反映乡镇卫生院服务能力和质量的多项指标,并对其进行比较。结果:试点期间卫生院人均自学时间、专题学习时间、病例讨论、学术讲座和技术观摩次数都较试点前有所增加(P<0.05),试点后卫生院年住院人次、年门诊人次、住院病人治愈好转率、病人和防保服务人群满意率均上升,技术差错发生率下降(P<0.01)。结论"以需求为导向和胜任岗位为目标"的乡镇卫生院在职培训模式,符合乡镇卫生院特点,是行之有效的方法。更多还原

【Abstract】 Objective To study the effect of the training model of demand-oriented and competency-targeted on improving health service in township health centers.Methods Several indexes on service quality of township health centers before and after being trained were surveyed and comparatively studied.Results During the pilot project,several indexes significantly changed,such as self-learning,dissertation,case discussion and seminar(P<0.05).And after being trained,indexes of annual person-time of inpatients and outpatients,inpatients’ cure rate and patients’ satisfaction rate significantly improved(P<0.05),while the rate of technical error significantly decreased(P<0.01).Conclusion The on-the-job training model of demand-oriented and competency-targeted is effective and practical to improve health service of township health centers.更多还原