【摘要】 分析了目前出院病人随访工作中,在所有病人是否全面随访,随访在医院一对一营销中的地位等方面存在的误区,提出针对不同的随访目的设计不同的随访内容,构建立体的出院病人随访管理工作体系,提高沟通技巧,改进随访工作的有效对策。更多还原

【Abstract】 An analysis of existing misunderstandings in discharged patients’ medical follow-up visit is made,such as whether overall follow-up visit should be made for all patients or not and its one-to-one marketing’s position in hospital. The hospital’s different follow-up goals designs for different follow-up contents are put forward.And the follow-up managing working system for inpatients is set up in order to improve communication skill and effective countermeasures for the follow-up work.更多还原