【摘要】 以对细节的认知为基础,强调了细节管理对图书馆工作的重要意义.通过分析图书馆形象、服务和管理等密切相关的细节问题,阐述了实现图书馆细节管理的思路和设想,并从管理教育、机制建立和执行等方面提出了改进细节服务的具体措施.更多还原

【Abstract】 According to the cognition of details,stress is laid on the significance of details management to library works.Based on analyses of the particulars closely related to library image,services and management,this paper expounds the thoughts and tentative ideas of accomplishing library management concerning details,and proposes the concrete measures of improving detailed services from such aspects as management education,establishment and excution of the mechanism.更多还原