The incident of a Hongkong tour guide's sweating at tourists has brought about considerable negative effects:it impaired the city's tourism image and exerted bad impact on the mainland customer source market.This paper aims at finding out the root causes beneath the incident and effective countermeasures.Taking this incident as a starting point,this paper has analyzed Zero Inclusive-fee phenomenon and its contributing factors,and has exposed its harm to tourism,and also presented some countermeasures,such a...