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政府视角下的电子政务服务外包影响因素分析——以成都市为例

Analysis of the Factors Influencing the E-government Services Outsourcing:the View from Government——A Case Study of Chengdu

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【作者】 王谦简青马东山

【Author】 Wang Qian Jian Qing Ma Dongshan Wang Qian is Professor and Vice-Dean of School of Public Administration, Southwest Jiaotong University; Jian Qing and Ma Dongshan are Postgraduates of Southwest Jiaotong University.Chengdu 610031

【机构】 西南交通大学公共管理学院

【摘要】 随着我国信息化发展水平的不断提高,电子政务服务外包市场正逐步形成,并在我国电子政务建设中发挥着越来越重要的作用。本文在对成都市93个不同政府部门进行调查的基础上,利用AHP构建了电子政务服务外包评价模型,并对影响电子政务服务外包的因素进行了排序,结果显示:政府意愿因素是影响电子政务服务外包的关键因素,其次为合作关系、管理因素和承包商选择因素。

【Abstract】 With continuous development of China’s information technology, E-government services outsourcing market is gradually taken shape, and is playing an increasingly important role in E-government construction of China. Based on investigation on 93 different government departments in Chengdu, this paper uses AHP to build the evaluation model of the E-government outsourcing, sorted out and prioritized all the affected factors. The results showed that the factor of the governmental will was the main impact to E-government services outsourcing, followed by cooperation relationship, management and contractor selection factors.

【关键词】 电子政务服务外包AHP
【Key words】 E-governmentservices outsourcingAHP
  • 【文献出处】 中国行政管理 ,Chinese Public Administration , 编辑部邮箱 ,2009年07期
  • 【分类号】D630.1
  • 【被引频次】15
  • 【下载频次】915
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