【摘要】 对人工电话预约挂号、电话语音自动预约挂号、网上预约挂号3种常用技术方法及其不同的运行模式加以研究,分析其特点和适用性,阐述了医院选择这些方法和模式的基本原则。更多还原

【Abstract】 3 commonly used technical methods for outpatient reservation-telephone call,Computer Telephony Integration and Internet access,together with their different application modes,were researched. Their characteristics and applicabilities were analysed and the primary principal for a hospital to make choice were also illustrated.更多还原