【摘要】 [目的]了解目前临床护理人员工作倦怠现状及影响因素,为改善护理人员的工作效率和生活质量提供理论依据。[方法]采用Maslach倦怠量表(MBI)对保定市不同级别医院727名临床护理人员进行了问卷调查。[结果]临床护理人员的倦怠水平与医院的级别有关,医院的级别越高,护理人员情感耗竭和非人性化方面得分越高;护理人员的年龄影响其工作倦怠水平,年龄越小的护理人员情感耗竭程度高,个人成就感越低;职称为中级的护理人员情感耗竭较高,而高级职称的护理人员个人成就感表现比较突出;学历在本科以上的护理人员情感耗竭较高。[结论]临床护理人员的工作倦怠普遍存在,年龄、职称、学历和医院级别等因素对护士的工作倦怠水平有影响。更多还原

【Abstract】 [Objective] To analyze the degree of job burnout and the influencing factors of clinical nurses.[Methods] The maslach burnout inventory(MBI) was used to survey 727 nurses from different level hospitals in Baoding city.[Results] The levels of hospitals had effect on job burnout states of nurses.Nurses from high level hospitals got higher scores on Emotional Exhaustion(EE) and depersonalization(Dp).Younger nurses got higher scores on EE and lower scores on personal accomplishment than the older ones.Nurses with middle technical post or undergraduate education background experienced higher EE,and nurses with high technical post reported greater personal accomplishment.[Conclusion] Many nurses are found to experience job burnout.Factors including age,technical post,education background and the level of their hospital have influences on their job burnout level.更多还原