【摘要】 以满足客户服务需求作为研究的立足点,对服务响应型物流的运作模式做了深层的分析,研究表明提供服务物流企业只有为顾客提供及时、满意的柔性服务,才能从根本上提高企业自身的服务价值与持续的核心竞争力。期待该项研究能够为服务响应物流的管理模式的选择提供有益的帮助,有效提升服务物流企业的决策水平。更多还原

【Abstract】 The research is based on the meet customer’ service need,has made in-depth analysis to the operation mode of service-responsive logistics.Prove through studying that the enterprises offering service logistics only offer prompt,satisfactory flexibility service for customer,could improve enterprise’s own service value levels and the core competitiveness.Expect the research to offer beneficial help for the choice of the management mode of the serving respond logistics,and promote the decision level of Service-Responsive Logistics enterprises effectively.更多还原