【摘要】 针对再生企业过程绩效评价软件缺乏合理模型和科学方法论指导绩效指标选择的现状,从绩效指标选择应与企业战略保持一致的原则出发,提出基于模糊覆盖集的再生企业过程绩效指标选择模型,并在平衡计分卡思想的指导下将此模型与企业战略及绩效指标进行关联,得到实例化且考虑战略一致性的再生企业过程绩效指标选择模型,并针对该模型给出了求解策略。最后,结合实际案例阐述了新方法的应用。更多还原

【Abstract】 Since the current process performance measurement software for recycling enterprise was lack of practical models and appropriate methodology to direct the identification and selection of process performance indicators, this paper firstly brought forward a formal model of recycling enterprise process performance indicators selection based on fuzzy covering set, which highlighted the alignment with enterprise strategy. Then, under the guidance of Balanced Scorecard philosophy, this paper constructed an instantiated model of Recycling Enterprise Process Performance Indicators Selection with Strategic Alignment (SA-REP2IS), which can correlate the strategy of recycling enterprise and the related performance indicators. A corresponding problem-solving strategy for the model was also proposed. Finally, a case study was given to illustrate the application of the above proposed methods.更多还原