【摘要】 影响护患关系主要原因是服务态度、沟通技巧、对病情的了解程度,而不是护理技术水平;护理人员应在护患关系中起着主导作用;护患之间不能换位思考,导致护患冲突发生;护理人员与患者都有强烈的意愿进行病情讨论,除此之外,医务人员之间缺乏有效的沟通与团队合作,将不利于缓解医患关系的。更多还原

【Abstract】 An investigation of the current nurse-patient relationship is conducted in Guangzhou city,by analyzing the data it can be concluded that the attitude of nursing service and skills of communication,the degree of nurses’ knowledge on their patients’ cases have a significant influence on the nurse-patient relationship.Nurses should play a leading role in nurse-patient relationship.There is a lack of mutual consideration and understanding between nurses and patients,which lead to nurse-patient misunderstanding and conflicts.There is a strong desire to discuss the case together intensively between nurses and patients.Furthermore,the lack of effective communication and teamwork between medical staff will also hinder the relief of tension in current physician-patient relationship.更多还原