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医院开展精细化管理的实践与体会

Practice and experience of implementing lean management

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【作者】 张三定胡书孝张芳钧

【Author】 ZHANG Sanding, HU Shuxiao, ZHANG Fangjun. Hanzhong central hospital, Hanzhong, Shaanxi, 723000, China

【机构】 汉中市中心医院西安交通大学公共政策与管理学院

【摘要】 目的探讨医院开展精细化管理的成效。方法组织员工学习精细化管理基础知识,结合本岗位制作主要工作流程,分片讨论岗位职责及职位说明。结果员工树立了精细化管理理念,岗位职责进一步细化,效率提高;制作了高效、便捷、增值、便于考核的工作流程,成本意识加强。结论精细化管理是医院管理迈向现代化管理的有效途经。

【Abstract】 Objective To discuss the effect of implementing lean management in hospital. Method Employees were organized to learn basic knowledge of lean management, discuss the responsibility and description of posts, and establish the main work flow integrating the characters of their posts. Result Employees have fostered the conception of lean management. The responsibilities of posts were refined and the efficiency of work increased. Some effective, convenient, value added and easy to check work flows were established. Cost conception was strengthened. Conclusion Lean management was an effective route to realize modern management.

【关键词】 医院精细化管理体会
【Key words】 hospitallean managementexperience
  • 【文献出处】 中国卫生质量管理 ,Chinese Health Quality Management , 编辑部邮箱 ,2008年05期
  • 【分类号】R197.3
  • 【被引频次】27
  • 【下载频次】484
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