【摘要】 高校图书馆的业绩管理不应仅仅是一种考核手段,更应该是一种循环反复的"过程"管理。该过程应包括目标分解、业绩交流、业绩考评和结果应用4个环节,而其核心是业绩交流。通过交流可以明确高校图书馆对馆员的期望,及时了解各馆员和部门的任务完成情况,并为其提出建议和支持,建立领导与馆员之间的理解和信任。业绩考评应充分利用信息系统,实现量化考核,也应兼顾资质考核。在结果应用环节应重视业绩反馈,以实现业绩改进为目标。更多还原

【Abstract】 The performance management in the university library would not only be a measure but also be an itinerant management of process which is comprised of the four links:goal decomposing,performance communication,performance assessing and outcome applying.Among these links,performance communication is the core.Via communication,the expectation for librarians could be defined,the performance of every librarian and department could be understood,some suggestions could be proposed,and the trust between the library leaders and librarians could be set up.During the performance assessing,the information system should be made full use of,so as to realize quantitative assessment,in the mean time,the qualification assessing should be paid attention to.During the outcome applying,the feed back of performance should be attached more importance to,and the goal should be performance improving.更多还原