【摘要】 绩效棱柱模型,是近年来在国外刚刚兴起的一种全新的战略实施工具和管理框架,它对于传统绩效管理理念是一个突破,更加关注所有重要的利益相关主体。本文将绩效棱柱(Performance Prism)这一形象化的绩效模型引入城市经营中,从利益相关主体满意、组织战略、业务流程、组织能力和利益相关主体贡献等内在相互关联的五个层面,给出了应用框架体系,构建了"内外兼具"的城市政府组织能力分解模型,并进行了利益相关主体需求和贡献的关键要素对比分析。更多还原

【Abstract】 Prism model of the performance is the rise in recent years as just a new kind of foreign strategic implementation tool and management framework,for its traditional performance management concept,it is a breakthrough,which shows more important concerns of all main stakeholders.The essay has expected to lead the vivid prism of the performance into city management,providing a framework for the application system and analyzing the main interrelated stakeholders,from the main stakeholder satisfaction,organizational strategies,operational processes,organizational capacity to the main contribution of stakeholders which are in the five interrelated dimensions.更多还原