节点文献
运用ISO 9000标准实施医疗服务质量控制机制
Utilize ISO 9000 Standards Seres to Enforce the Medical Service Quality Control Mechanism
【摘要】 医院按照ISO9000标准要求,建立质量管理体系,并确认医疗服务过程符合质量管理体系的需要。监视和测量医疗服务过程,控制其过程能力转换因素5MIE(人、机、料、法、测、环)。实施质量控制机制,使医疗服务达到满足病人要求和适用的法律法规要求。
【Abstract】 The hospital shall establish a Quality Management System(QMS)in accordance with the requirements of ISO 9000 standards seres,and identify the medical service processes needed for the quality management system. Monitoring and measurement of medical service processes control of its ability transform elements 5M1E (Men、Machine、Material、Method、Measure、Enviroment).These control mechanisms shall demonstards the ability of the processes to consistently provide medical service that meets patients satisfaction and applicable regulatory requirements.
【关键词】 ISO 9000;
标准;
质量管理体系;
医疗服务过程;
过程能力转换因素;
【Key words】 ISO 9000 standards; Quality Management System; medical service processes; processes ability transform elements;
【Key words】 ISO 9000 standards; Quality Management System; medical service processes; processes ability transform elements;
- 【文献出处】 中国医院管理 ,Chinese Hospital Management , 编辑部邮箱 ,2007年10期
- 【分类号】R197.3
- 【被引频次】11
- 【下载频次】201