【摘要】 探讨怎样构建和谐的医患关系。提出:①要更新观念,坚持"以人为本"的科学发展观;②完善体制,将"医患沟通制"纳入医院质量管理体系;③加强培训,医院要加强对医务人员的职业道德教育,采取多种形式,力求实效;④掌握沟通技巧,医务人员要主动关心、帮助、体贴病人。更多还原

【Abstract】 How to construct a harmonious doctor-patient relationship.The first is to renew the concept by taking the"people oriented"scientific developing view;the second is to perfect the system by integrating the "doctor-patient communication" with hospital quality control system;third,a strengthened professional ethics education is needed for the medical workers with varied methods and practical results;last,the medical personnel need to learn more communication skills,such as caring about,helping and being considerate of the patients on their own initiative.更多还原