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基于业务外包的设备维护承包商评价模型

Study on an evaluation method for selection of equipment maintenance vendor

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【作者】 范体军胡清淮

【Author】 FANG Ti-jun~1,2, HU Qing-huai~3 (1.School of Business Administration, East China University of Science and Technology, Shanghai 200237, China; 2.School of Management,Fudan University,Shanghai 200433,China;3.School of Environmental and Civil Engineering, Wuhan Institute of Chemical Technology, Wuhan 430074, China)

【机构】 华东理工大学商学院武汉化工学院环境与城市建设学院 上海200237复旦大学管理学院上海200433湖北武汉430074

【摘要】 为了提高设备维护外包收益,降低设备维护外包的风险,从外包战略考虑,企业必须选择一个最优的设备维护承包商.本文建立了设备维护承包商的评价体系,提出了以承包商能提供的设备维护价格、质量、时间、服务和环保5个指标作为设备维护承包商的评价准则,并建立了5个准则层下的相应指标层.同时结合多专家评价差异的考虑,建立了企业设备维护承包商的改进层次分析法(A-AHP:Advanced Analytic HierarchyProcess)决策模型,然后根据该模型进行设备维护承包商的选择.该决策模型为减少人为因素的影响、增强决策的客观性和科学性提供了一种有效途径.

【Abstract】 To maximize the potential benefits and minimize the dangers of outsourcing, there is a need for an outsourcing strategy to best select outsourcing candidates. Thus, the evaluation system for selecting equipment maintenance contractor is built in the paper. The evaluation criteria to choose contractors of equipment maintenance are considered, such as price, quality, time, service and environmental protection provided by contractors, and the corresponding indexes are also created accordingly based on the five evaluation criteria. Meanwhile, in consideration of the differences of evaluation from different specialists, a new evaluation method called as Advanced Analytic Hierarchy Process(A-AHP) is proposed for selecting the excellent contractor, which is helpful to reduce the effects of human factors and enhance the objectivity of decision.

【基金】 国家自然科学基金资助项目(70472057)
  • 【文献出处】 武汉化工学院学报 ,Journal of Wuhan Institute of Chemical Technology , 编辑部邮箱 ,2005年05期
  • 【分类号】F273.4
  • 【被引频次】7
  • 【下载频次】199
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