【摘要】 本文概括介绍了面向信息用户的概念,着重论述了通过面向用户的信息服务的手段,包括面向信息用户、在线参考咨询服务、智能(代理)技术、导航库技术、提问转发与回复、网上定题信息服务、E -mail咨询和实时聊天等七种。更多还原

【Abstract】 This text summarizes the concept recommending user-oriented has discribed the means of user-oriented infroamtion service of our country,contain online consultation service;intelligent agent technology;navigation base;technology;question transmission and answer;professional ordering of subject service on net;E-mail consultation and online chat.更多还原