【摘要】 沟通,是指信息在人与人之间的传递。它是一种通过传递观点、事实、思想、感受和价值观而与他人相接触的途径。任何组织不可能没有沟通而存在,沟通往往具有三大障碍:物理障碍、语义障碍和人为障碍。人为障碍的存在对有效沟通的实现阻力最大,要实现有效沟通可从以下几方面着手:一是缩短沟通链;二是进行有效的下行沟通;三是鼓励上行沟通。更多还原

【Abstract】 Communication means the transfer of information between people. It is an approach to contact others by transferring opinions, facts, thoughts, feelings and value notions. Any organizations won t exist without communication. Communication usually has three obstacles: physical obstacle, semantic obstacle and contrived obstacle. Contrived obstacle has the greatest resistance for the realization of effective communication. Effective communication can be realized in the following ways: the first is to shorten communication links; the second is to carry out effective down - going communication; the third is to encourage up - going communication.更多还原