【摘要】 多年来,无论在西方发达国家还是在发展中国家,电信欺诈都正变得越来越严重与普遍。越来越多的电信运营商与欺诈研究专家认识到这个问题的严峻性与长期性,并分别在理论与工程等方面研究欺诈侦测、分析与预防的策略与措施。然而,从总体上看,上述工作实际效果不尽人意。本文从系统科学角度,按照综合集成的方法论,探讨进行电信欺诈智能分析与控制的综合策略。文章首先从多维视角分析电信欺诈的复杂性与演化性,并进而提出一磁智能分析与监控的综合策略:包括混合智能分析与监控的一整套流程,从五个模型与四层分析进行这类系统的分析与设计等,并进而基于上述策略提出欺诈智能分析与监控的闭环商业智能系统的框架。最后以移动欺诈客户为例,讨论了欠费客户的分类分析,介绍了一个基于上述策略的智能分析与监控系统原型。更多还原

【Abstract】 In recent years, telecom frauds have been getting more and more widespread in either western developed countries or other developing countries. Many telecom operators and experts in this field have recognized the serious- ness and persistence of telecom frauds, they have worked together to develop strategies, algorithms and tools for de- tecting, analyzing and preventing fraudulent activities. However, the above work including industrial practices has shown to be unsatisfactory. In this paper, we focus on finding a hybrid strategy for intelligent analysis and control of frauds in terms of systematism and the methodology of metasynthesis. We first discuss the complexity of telecom fraudulent activities from multiple-dimension point of view. Furthermore, we present an approach for system analysis and design of fraud system: a package solution of intelligent analysis and control from life cycle of fraudulent activity, and a five-model and four-analysis method. A framework of intelligent analysis and control system for dealing with frauds is also shown. Our case study of owe fee classification and a system prototype shows that our strategy is valu- able and feasible for systematic and scientific decision making of dealing with telecom frauds.更多还原