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医院绩效评估的实践与探讨

Exploration and Practice on Assessment of Hospital Performance and Efficiency

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【作者】 肖庆莲程康

【Author】 Xiao Qinglian, et al. The Second Affiliated Hospital of Chongqing Medical University, Chongqing, P.R. China.

【机构】 重庆医科大学附属第二医院重庆医科大学附属第二医院 重庆400010重庆400010

【摘要】 作者先描述了医院绩效评估的准备与实施 ,即先定评估方法 ,确定评估指标体系 ,确定评分标准及评估人员 ;然后介绍了评估结果并对评估结果进行了分析 ,总结出了实践体会 :①领导重视中层干部的培养与管理 ,适度放权 ;②更新用人观念 ;③确定考核评估的地位 ;④加强考核是确保科主任高质量高效率完成科室工作任务的关键 ;⑤评估系统必须是一个开放的系统 ;⑥尊重评估结果给予价值相当的报酬及一定的精神激励。

【Abstract】 The authors describe the preparation and implementation of assessment of hospital performance and efficiency that are selecting assessment methods, determining an assessment index system and criterion and identifying assessment persons. They also give assessment results and analyze the results. The practical experiences are summarized as follows: (1) leaders pay attention to fostering and management of middle-level cadres and giving them power moderately; (2) renewing the conception of using personnel; (3) determining the status of the assessment; (4) reinforcing assessment is a key to ensure directors of departments to finish their work with high quality and efficiency; (5) assessment system should be an open system; and (6) respecting the assessment results and giving corresponding rewards and moral incentive.

  • 【文献出处】 中国卫生事业管理 ,Chinese Health Service Management , 编辑部邮箱 ,2004年02期
  • 【分类号】R197.3
  • 【被引频次】27
  • 【下载频次】272
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