【摘要】 网络环境下的高校图书馆在参考咨询服务方面延伸并改变了传统的参考咨询服务的功能 ,呈现出许多新的特点。作者从服务对象个性化、服务形式多元化、服务内容新颖化和咨询馆员高素质化等四个方面论述了这些新特点。更多还原

【Abstract】 Under network environment, traditional reference and consulting services function have been changed and extended in Chinese college and university libraries. The authors, therefore, discuss them from four aspects: individuation of service objects, diversification of services types, novelty of service contents and high quality of consulting.更多还原