2000版ISO9000标准图书馆业八项原则释义

【摘要】 本文着重阐述ISO90 0 0族标准八项管理原则在图书馆业的应用 ,旨在探索既适用于图书馆管理特点 ,又符合ISO90 0 0标准要求的服务质量管理体系 ,推动图书馆质量管理向现代化的科学管理转型 ,达到图书馆服务质量持续改进的目的更多还原

【Abstract】 This article puts emphasis on the application of eight standard management principles to the library industry in order to order to seek a quality service management system that is not only sued to general library management but also accords with the requirements of ISO9000 standards.Its aim is to advance the present level of library management to modern and scientific management and constantly improve library service quality.更多还原