供应室分组质量管理的实施效果分析

【摘要】 目的提高供应室不同层次人员的管理能力和工作质量。方法供应室按卫生部颁发的供应室验收标准,进行了污染区、清洁区、无菌区三区的合理布局,并通过人员竞争上岗方法选出各小组组长及选出物管员、质监员各1人,实施分组质量管理。结果提高了供应室管理质量,培养了相关人员管理能力,洗涤质量合格率达到98.8%,包装组工作质量达到99.2%,灭菌物品监测合格率达到100.0%,临床科室满意度为90.0%以上,人员理论知识考核平均成绩达到91.5分。结论分组质量管理是根据供应室现有资源条件建立一套实用、规范科学管理方法,能使供应室质量管理体系真正有效运作。更多还原

【Abstract】 To promote management ability and working quality of different medical staff in supply room of hospital. Methods Three divisions were set up in the supplying room, including contaminated zone, sanitary zone and sterilization zone. Monitors were elected through competition in supplying room and quality management was applied in different groups. Results Quality management was improved and nursing management was also improved. The qualified rate of washing achieved 98.8%, the qualified rate of packing group was 99.2%, and the qualified rate of sterilization was 100%. The satisfaction of clinical departments was above 90.0% and the average score of examination of knowledge and theory was 91.5. Conclusions Division management in the supplying room is a useful, scientific management method, and it can make the system of management in the supplying room operate effectively.更多还原