【摘要】 分析了网络竞争情报的来源。阐述了网络竞争情报资源的收集:确定竞争对手范围;了解竞争对手经营状况;了解与企业有关的政策;获取竞争对手的个人信息。并给出了网络竞争情报的处理利用途径:网络竞争情报处理系统根据企业竞争知识库,把多源信息进行合并、过滤、提取、分类,并将新的信息与数据库匹配,以更新数据库。更多还原

【Abstract】 This paper analyses the intelligence resources of the web competition and elaborates the intelligence resource collection of the web competition: 1) making certain the scope of the rivals in the competition; 2) being aware of the operation situation of the competitors ; 3)getting known of the concerned policies of the enterprises; 4)obtaining the private information of the rivals. Processing and using: the information processing system of the web competition, based on the knowledge database of the enterprise, can merge, filter, retrieve and classify the diversified information, and match the new information with the database to refresh the database.更多还原