【摘要】 阐述了网络环境下参考咨询服务工作的新特点,总结了高校图书馆参考咨询服务工作的经验,提出了新形势下搞好高校图书馆参考咨询服务工作的办法。更多还原

【Abstract】 This paper expounds the new features of the reference and consultancy service under the network environment, sums up university library’s experiences of doing well the reference and consultancy service under the new situation, and puts forward some methods for university library to do well the reference and consultancy service under the new situation.更多还原