【摘要】 研究了大型软件A93K SOC Series 93000缺陷修正在跨国外包后的质量控制问题,提出了采用缺陷跟踪和缺陷检查的解决方案;并通 过缺陷修正数量和工作流服务质量等指标的分析,论证了CRT(Customer Response Team)质量控制的有效性;得到了综合评价缺陷修正质量控 制成效的一个重要技术指标,即缺陷修正比率FROC(Fixing Rate of CR)。更多还原

【Abstract】 This paper studies the practice of the problem of defect fixing of the large scale software A93K SOC Series 93000-after outs(?)ureed, provides a solution to apply the studies of defect trading and defect inspection to control the quality of defect fixing; Analyses the number of fixed defects and the qualities of services ot workflow of CRT (Customer Response Team) to validate and verify the effect of the workflow.更多还原