【摘要】 以顾客满意为目标 ,在分析精益生产与敏捷制造的基础上 ,引入“精敏供应链”概念 ,阐述其对于实现顾客满意的作用 ,研究如何通过调整供应链中“退耦点”的位置来使供应链实现顾客满意的目标 .以住宅建造业为例 ,按照“退耦点”位置的不同将供应链战略分成 4种 ,对每种战略进行深入的论述和扩展 ,并设计了一个矩阵来描述不同顾客需求下的相应战略 ,从而 ,提供了一种工具 ,可以根据不同类型的客户需求选择正确的供应链战略更多还原

【Abstract】 Aimed at customer satisfaction and based on the analysis of lean production and agile manufacturing,the concept of leagile supply chain is presented,and whose role of realizing the customer satisfaction is described,The objective of the customer satisfaction is researched by adjusting the position of decoupling point in supply chain. Using examples from house-building industry, according to the different position of decoupling point, the supply chain strategy is divided into four alternative strategies, and each one is explained in depth and expanded. Meanwhile, a matrix is designed to match these four alternatives with different customer requirements. Thus, a tool is provided for selecting the right supply chain strategy according to different type of customer requirements.更多还原