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手机通讯服务中的消费者权益保护

Protecting Consumers’ Rights and Benefits in Mobile Phone Communication Services

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【作者】 周皓马跃如

【Author】 ZHOU Hao, MA Yue-ru(School of Law.Xiangtang University,Xiangtang 411105, China) School of Business,Central South University, Chansha 410083, China)

【机构】 湘潭大学法学院中南大学商学院 湖南 湘潭 411105湖南 长沙 410083

【摘要】 消费者权利的保护是消费者权益保护的核心,但手机通讯服务中对消费者的安全权,尤其是隐私安全与财产安全的侵害不容忽视,时消费者的知悉权与公平交易权的侵害也屡见不鲜。只有依法规范经营方的经营行为,规范手机通讯服务市场的秩序,才能维护手机通讯服务中消费者的合法权益。

【Abstract】 At present, mobile phone communication services are increasingly popular, but how to protect consumers’rights and benefits has not got much attention. Consumers’rights are the core of protecting consumers’rights and benefits,we can’t ignore that mobile phone communication services encroach on consumers’ safety rights,especially on privacy and property. Moreover,the encroachment on consumers’rights to know and deal fairly are not seldom seen. So we must safeguard consumers’rights in mobile phone communication services, regulate managements of businessman according to law,and regulate market orders in mobile phone communication services. Only by doing so can we safeguard consumers’rights and benefits in mobile phone communication services.

  • 【文献出处】 株洲工学院学报 ,Journal of Zhuzhou Institute of Technology , 编辑部邮箱 ,2003年06期
  • 【分类号】D923.8
  • 【被引频次】5
  • 【下载频次】211
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