节点文献
医疗服务流程再造机制和构架
The reestablished mechanism and structure of medical service flowing chart
【摘要】 在入世及市场经济条件下 ,如何打造医院的核心竞争力 ?本文提出应全面组织实施服务流程再造。分析医院核心服务流程、增强和支持服务流程的再造构架及需要注意的问题 ,建议导入5个方面的先进管理理念 ,促进服务流程的再造。
【Abstract】 After entering into the WTO,howto formthe core competitive power of hospitals under market economy?The authors addressed the reestablishment and execution of flowing chart of medical services.To facilitate the reestablishment of medical service flowing chart,some issues were discussed in detail concerning analysis of core service flowing chart of hospitals,support to the reestablished structure of medical service flowing chart and introduction of advanced management in five points.
【关键词】 医疗机构;
服务流程;
流程再造;
【Key words】 medical organization; medical service flowing chart; flowing chart reestablishment;
【Key words】 medical organization; medical service flowing chart; flowing chart reestablishment;
- 【文献出处】 卫生经济研究 ,Health Economics Research , 编辑部邮箱 ,2003年08期
- 【分类号】R197.1
- 【被引频次】114
- 【下载频次】554