【摘要】 本文对清华、北大、人大图书馆的虚拟参考咨询工作进行了统计分析,对虚拟参考咨询源的建设方面、知识库建设方面和咨询方式与时间这三方面进行了比较,最后对我国的虚拟参考咨询工作的开展提出了几点看法。更多还原

【Abstract】 This article analyzes three aspects of virtual reference work that operated in Tsinghua University, Peking University and Renmin Unimversity: the development of the resource of virtual reference, the construct of the database of knowledge and the time and ways of services. then points out several views about the development of virtual reference work in China.更多还原