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提高高校图书馆服务质量的思考
Upgrading the Service Quality in the University Libraries
【摘要】 要实现图书馆的可持续发展,应紧紧围绕提高服务质量来展开:(1)重视文献资源建设工作,提高文献保障率;(2)加强读者服务工作,健全读者服务体系,提高馆藏文献利用率;(3)加快图书馆现代化建设,尤其在网络建设方面要有新突破;(4)提高图书馆科学管理水平,实现目标管理;(5)加强队伍建设,重视馆员的继续教育问题。
【Abstract】 To realize the sustainable development of the library, we must adhere to the theme of how to im-prove its service quality: (i) attention should be paid to the construction of documentary resources and availabili-ty of the documents improved; (ii) the service for readers should be upgraded, the service system be perfected. and application rate of the documents in the library be heightened; (iii) the development of modernization in the library should be sped up and breakthrough be achieved in the construction of the website; (iv) the administra-tion level of the library should be raised and management done in line with the set standards; and (v) continuing education should be provided for the librarians so as to improve their service competence.
【Key words】 library; servioe quality; sustainable development; the construction of the documentary resources;
- 【文献出处】 贵州大学学报(社会科学版) ,Journal of Guizhou University(Social Scionce) , 编辑部邮箱 ,2003年04期
- 【分类号】G258.6
- 【被引频次】1
- 【下载频次】39