【作者】 李海波；

【导师】 刘则渊；

【作者基本信息】 大连理工大学 ， 科学学与科技管理， 2010， 博士

【摘要】 知识在创造组织竞争优势过程中已成为战略基础性资源,并具有动态能力内涵特征。知识管理正成为现代管理与组织研究的核心主题之一。本文通过对知识管理理论研究和案例分析,表明基于T-M-E知识维度模型的组织知识管理可以从整体上有效实施知识的管理,提升组织知识管理能力,进而增强组织竞争优势,实现组织知识的价值。首先,本文在知识内涵及其分类等文献研究基础上,结合哈贝马斯的知识旨趣论,从功能属性角度提出了组织知识的T-M-E知识新维度分类：技术性知识(T)、管理性知识(M)和伦理性知识(E)三个维度。接着从T-M-E知识维度视角,研究了组织知识的构成、结构,进而提出了组织T-M-E知识维度模型。该模型的核心结构具有网络结构形式特点,主要由技术性知识结构、管理性知识结构和伦理性知识结构组成。其中技术性知识、管理性知识和伦理性知识共同蕴含于知识获取、知识创造和知识运用等知识活动过程中。然后,通过对知识管理进展研究以及T-M-E知识维度模型,指出组织知识管理焦点需要从“知识及知识运作”转移到“知识管理”中。因此,在以上对知识维度和知识活动过程研究基础上,构建了基于T-M-E知识维度模型的组织知识管理框架。该框架包括由T-M-E维度的知识所构成的知识资源层；知识获取、知识创造与知识运用过程组成的知识运作层；知识管理运行流程和组织知识管理能力评价则构成该框架的知识管理层。知识管理运行流程是实现组织知识管理功能的具体步骤,对其进行能力评价是控制和提高组织知识管理水平的有效必要手段。其次,在基于T-M-E知识维度模型的组织知识管理框架下,从技术性知识、管理性知识和伦理性知识三个维度,结合知识获取、知识创造和知识运用分别对组织知识管理流程进行再造。然后基于此,以管理实践问题/项目为导向,对组织T-M-E三个维度的组织知识的管理流程予以整合,进而实现组织知识管理功能。理论研究和案例分析得知组织知识管理再造和整合的流程是以技术性知识管理流程为主导核心,管理性知识管理流程为关键支撑,伦理性知识管理流程为必要手段的协同整合过程。最后,基于知识新维度,界定组织知识管理能力新内涵：即组织把三个维度的知识资源通过管理运行流程的再造与整合,有效地转化为技术及服务等业务绩效的能力。组织知识管理能力首先可以分解为技术性—管理性—伦理性三个维度的知识管理能力。通过评价指标理论研究和专家访谈,构建基于T-M-E知识维度模型的组织知识管理能力评价指标体系。通过科技型组织的案例分析,验证了评价指标体系的科学有效性。更多还原

【Abstract】 Knowledge becomes the strategic resources and has the characteristic of dynamic capabilities in the process of creating organization competitive advantage. Knowledge management has been the core research subject to the modern management and organization field. The research that have been done from ways of knowledge management theory and its case study,shows knowedge management based on organizational T-M-E knowledge dimensionalitys model can form the ability of learning and innovation of organization, strengthen organization competitive advantage, enhance core competitiveness and realize the the value of organization knowledge.First, the concept and classification of knowledge are studied. Then, the T-M-E dimension of organization knowledge is been put forward, which organization knowledge divides three demensions:technical knowledge, managerial knowledge and ethical knowledge, from the function perspectives based on Knowledge Interesting theory of Habermas. The constructure of this model is the form of knowledge network. Then the construction and activity process of organization knowledge are analysed based on the T-M-E dimension.T-M-E knowledge dimensions of organization have the four form of organization knowledge which includes people, material, knowledge element, process. These constitute the structure of organization knowledge. Technical knowledge and managerial knowledge and ethical knowledge are all contained in the organization knowledge creation, knowledge acquiring knowledge application which belongs to knowledge activities system.The focus of organization knowledge management need turn to knowledge management from knowledge and knowledge activities based on the study of the connotation of knowledge and management. Firstly, the the T-M-E knowledge dimension model of knowledge management is built based three dimensions of organization knowledge and knowledge activites process. This framework model is used to describe the whole architecture and main composition. Running process of knowledge management is the specific key that makes the fuction of knowledge management. The evaluation of knowledge management capability is the key and effective method to control and improve the running process of knowledge management. Secondly, based on above research, the running process is been analysised from T-M-E knowledge dimensions model. After that, the whole running process of knowledge management is built from the whole connotation of knowledge. The process is oriented by management mass problem and management project. So the fuction of knowledge management is maded. The process of knowledge management is the synergy integration process. The technical knowledge process is the core process of it, managerial knowledge process is the key support process and ethical knowledge process is the necessary process.Finally, the concept of knowledge management capability is defined from the T-M-E knowledge dimensions based on literature of knowledge management capabilbity. The new index system of knowledge management capability from T-M-E dimensions of knowledge is formed after its literature integration and experts’interview. Take the hospital orthopaedic research institute as the sample, the knowledge management capability of it is evalued by the he principal components analyse method. The leader and manager of orthopaedic institute checked the result and thought the index system that is built in this paper is scientific and good to evlue the knowledge management capability of organzation.更多还原