【作者】 安世虎；

【导师】 贺国光；

【作者基本信息】 天津大学 ， 管理科学与工程， 2005， 博士

【摘要】 随着知识管理理论与实践的发展,组织内部的知识共享已引起了科研人员和实践工作者的关注,成为当前知识管理研究领域的热点。本文围绕着组织内部知识共享的过程、机理、效率、主体测度和构架等议题分别进行了深入的研究,主要的研究成果和研究结论如下:利用系统的思想,通过过程分解,从微观的层次上认识了组织内部知识共享的基本过程,建立了相应的过程模型、数学模型、背景模型和动机模型,为系统化和理性地分析组织成功实现知识共享的因素和条件,提供了理论和方法上的支持。从经济学的角度,采用博弈分析的方法,分析了在组织内部知识市场和知识团队环境下以及不同假设条件下知识共享的机理,理论上探讨了促使知识共享的条件,为解决实际工作中知识共享动力匮乏问题,提出了合理的建议和解决方法。根据均衡理论,研究了封闭组织知识共享的Pareto效率的实现条件,弥补了这一方面的研究空白。通过对封闭组织在不同结构、不同策略下的系统仿真,发现在“本地”知识共享具有最高的效率优势且采用利他策略的系统效率优于互惠策略的系统效率。建立了开放组织的知识共享微分动力学模型,并通过对影响知识共享渐近解的主要参数控制,给出了一些改进开放组织知识共享效率的途径。在分析如何有效反映知识共享网络中主体(集)重要性的基础上,针对节点赋权网络,利用节点删除的研究方法,建立节点(集)重要性的综合测度数学模型;然后,借助于图的距离矩阵的计算方法设计该模型的算法。文中设计的综合测度法弥补了节点赋权网络中节点(集)重要性测度方法上的空白。提出的基于超媒体的四空间知识展示窗口的设计,解决了超媒体可能引起的“空间迷路”问题;提出的面向组织事物的支持知识共享管理的三层参考对象系统模型,实现了知识共享的导入策略“从业务中来,并到业务中去”,解决了知识共享的动态管理问题。更多还原

【Abstract】 With the progress of knowledge management theory and practice, the knowledge sharing within organizations field has received considerable attention from researchers and practitioners, which has become a hot topic in the knowledge management field. A more in-depth study of the issue, such as the process, mechanism, efficiency, agent’s measurement, framework of knowledge sharing within organizations appears respectively in this dissertation. The main results and conclusions are provided as follows:From the viewpoint of the system, the basic process in micro level of knowledge sharing within organizations is designed with the help of process decomposing method. The process model, mathematical model, context model and motivation model in knowledge sharing are proposed, which provide a theoretical and methodological foundation for systematic and rational analysis to the factors and conditions of successful knowledge sharing within organizations.From the viewpoint of economics, the mechanisms of knowledge sharing under knowledge market within organizations and knowledge team are analyzed by using game analysis on the different assumptions. The strategies for motivating knowledge sharing are explored theoretically. Some rational countermeasures against sharing knowledge in practice are proposed.According to the equilibrium theory, Pareto efficiency condition for knowledge sharing in close organizations is discussed, which makes up the deficiencies in this issue. It has also been found that local knowledge sharing is the most efficient and the system in which agent takes the altruism strategy to knowledge sharing is more efficient than that in which agent takes the reciprocal strategy to knowledge sharing. Moreover, the differential dynamic model for knowledge sharing in open organizations has been established and some new approaches to improve the knowledge sharing efficiency are put forward by the means of altering the parameters influencing the asymptotic solution of the model.After the requirements of an effective importance measurement for an Agent (agents) in knowledge sharing network are analyzed, the comprehensive importance measure for a node (nodes) in a node-weighed network based on the approach of deleting node is modeled. And with the help of the procedure of calculating the distances among nodes on a graph, a new algorithm for this model is designed. The agent’s (agents’) comprehensive importance measure is designed firstly.The four-space knowledge presentation model is also proposed, which can deal with the problem (space labyrinth) relatively well in hypermedia systems. Finally, A three-layer reference object model for supporting knowledge sharing management is developed, which has realized the strategy—from operation into operation and resolved the dynamic management for knowledge sharing.更多还原